The most recent knowledge base articles are directly below, but if you’re looking for something specific, please use our search function.

Michael Singh Michael Singh

Understanding and Fixing Sender Policy Framework (SPF) Permerror

SPF Permerror is more than a minor nuisance– it can silently break email authentication, reduce the effectiveness of DMARC, and cause legitimate messages to be rejected or flagged as spam.

By understanding the difference between SPF fail and Permerror, regularly testing SPF records, and streamlining DNS lookups with tools or solutions like DMARC Director, organizations can eliminate Permerrors and keep mail systems compliant, secure, and trusted. 

Read More
Michael Singh Michael Singh

DMARC Percentage (PCT) Tag - When, and when not to use it.

Are you trying to escalate your DMARC policy to a P=Quarantine or P=Reject tag to check that box on cyberinsurance requirements?

If so, the “shortcut” method of a DMARC Percent tag often looks tempting…but it comes with a steep price. Understand what you’re getting into before considering this approach.

Read More
Michael Singh Michael Singh

Getting Google Calendar Invitations to Pass DMARC

Are your Google Calendar invitations not reaching the intended recipients?

It’s not necessarily your fault, but a bizarre behavior of Google Workspace (G-Suite)’s method of dispatching them.

Read on to learn how to get these aligned with your DKIM policy and arriving every time to the recipient.

Read More
Michael Singh Michael Singh

Enabling DKIM in Google Workspace (G-Suite)

Getting DKIM live in Google Workspace (G-Suite) is a pretty critical element to securing your domain’s email transmissions; here’s the quick guide on how to get it going.

Read More
Michael Singh Michael Singh

Sender Policy Framework (SPF) Syntax

The Syntax used by the Sender Policy Framework (SPF) protocol can be tough to discern what goes where, in what order and why.

DMARC Director's Support team will tell you exactly what you need for each domain, but if you want to know a little bit more, read on!

Read More